hey it's Dustin and in this video I'm gonna show you a really cool little
piece of software that's gonna help you and your business get more positive
reviews on Google Yelp and Facebook so stick with me. OK so if you're a local
business owner then you understand the importance of having online positive
reviews on Google Yelp and Facebook for your business new prospective customers
actually go to those websites and they read the positive reviews when they're
deciding if they want to do business with you or not but you also know the
struggle that it is to be able to get your happy customers to actually fill
out those reviews because sometimes it's just confusing and it takes time and so
I'm gonna show you a little tool call the Rex that I've used in our salon that
has dramatically increased the amount of positive reviews that we've got in our
salon just because it's so easy to use it's an inexpensive piece of online
software that sends a text message to your client and with a couple of clicks
of the button they can actually fill out an online review and it gets on your
Google my business page your Yelp page or your Facebook page so I'm gonna go
over the computer I'm going to show you how it works but if after watching this
demonstration you're interested in using Rex in your business then when you go to
check out using the link below just put 9design, nine the number nine des IGN
in the promo code section and I'll give you 15% off of your subscription so
let's go over the computer and I'll show you how it works okay here we are on the
Rex dashboard and so this is what it looks like it's really simple to use it
says that I've sent out 12 but these have all been to myself just testing out
the app and how it works so I'm going to show you how this works on my own phone
it's really simple all you do once you've logged in to your account is
enter a client's name here so I'm gonna put Dustin and then I'm gonna put my
phone number down and then I'm gonna click send text
so let's head over to my phone and I'll show you what this looks like to the
user okay so the text message just came through on my phone so as you can see
there in the text messages you can input your logo so that your brand is
recognized right away in the text message and just gives a simple little
message that says Dustin do you love your experience at the 9 salon and you
can choose a yes link or no link let's just click the yes link and I'll show
you what it looks like gives you three options to post a review Yelp Google+
and Facebook and let me just mention real quick that there are a couple other
ones that you can add to those if you want if you're a real estate agent
there's the ability to add a Zillow reviews link or a LinkedIn link so for
the purposes of my business Yelp Google and Facebook or the ones that we use the
most and we get the most clients new clients from and so that's where we want
our reviews to be so let me just click the Help button and I'll show you what
this looks like so as you can see there right in the very front you can see tap
star to write your review you just click that the user can post their review and
they'll be on their way it's posted automatically let's try the Google+ one
this is the one that I find the most important and once you click it it just
takes you to the Google+ page and you can type in five stars describe your
experience and click post I'm not going to click post for this because this is
my business and I don't want to review my business that would look a little
Shady as you can see it's incredibly easy for
your clients to post reviews to your Google+ page or your Yelp page or your
Facebook page with just two clicks really and so I think that the
convenience of this is going to help you get a lot of new reviews okay let's go
back to the text message and in the hypothetical unlikely situation that
somebody didn't have a great experience at your business they will click the no
link and that will not let them fill out a negative review it'll take them to a
survey this is more of a feedback thing and they can tell you what went
wrong I would say customer service and they can give you a feedback in this
field down here about what would make their experience better at your salon so
this avoids negative reviews but it also gives them the opportunity to give you
feedback which is also a great thing for customer service so let's go back to the
computer screen real quick I want to show you just one more thing ok so I
just wanted to show you at the time of this recording before we've used the Rex
application we have seven reviews on Yelp and we have 20 reviews on Google so
20 reviews is pretty good it's actually the most reviews of any other hair salon
in our city but we've been in business for over five years so it's taken five
years to accumulate twenty positive reviews the old-fashioned way so what
I'm gonna do is I'm gonna use the Rex application over the next couple weeks
and I'm gonna come back and I'm going to show you how many more reviews we've got
just in two weeks and I'll let you know what happens so stay tuned okay it has
been about a month since we started using Rex and after a month we have
tacked on an additional ten reviews we had twenty a month ago and now we have
thirty positive reviews five star reviews and so I will just say just from
this experiment that I would highly recommend this software the simplicity
of the Rex software is awesome it took us five years in business to get our
first 20 reviews and the last month we got ten additional reviews so we're on
pace to get 120 reviews for the entire year if we were to continue on this pace
we would absolutely be dominating the our online reputation would be
dominating that of other salons in our area so whether you're a salon or a
different local business I highly recommend Rex as a unit to be able to
get positive reviews for your business we know that positive reviews are a
ranking factor in the Google 3-pack and so if you get more positive reviews
you're gonna be more likely to rank in a 3-pack which means more people are gonna
find you online they're gonna click your website more clicks equals more phone
calls which equals more business and higher profits so that is my review and
test for the Rex application if you would like to try it out for yourself go
ahead and click that link right below this video and I'll take you to their
website you can sign up and test it out and give it a try they have some really
competitive pricing I think that they're priced really reasonably so go ahead and
click that link right below this video and give them a try and make today
extraordinary
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