This is the definitive guide to a website that works.
Hi, I'm Jess and there's a shocking trend that nobody's talking about and it's actually costing businesses billions
Yep, billions, and it's called faulty websites
So by the time a business owner goes through the process of creating their website and launching it.
It's already too late to fix it so when a business owner
Realizes that their website doesn't convert customers
There might be nothing they can do except start over like this one startup from Seattle who spent eighty thousand dollars
getting their website created and
They three weeks after launch had to throw it out and start over from scratch
You know in some ways that startup was lucky because they could start over but some business owners
they just can't start over and so they throw money at their faulty website by continuing to send in traffic that doesn't convert and
That's going to make their marketing way more expensive than it needs to be sure web designers are creating these websites
But business owners play an important role, too
The best way to explain this too is to examine the system for multiple sites designers business owners and marketers
By the way also designer a lot, but what I really mean is designers and developers. It's just easier to say designers
so Who am I well I'm Jessica Jobs, and I had a 13-year career at Microsoft split between marketing and engineering and
Following my time at Microsoft
I went to work at a web design studio as the studio director and
after that I started a marketing agency called on the grid and
Transitioned to be an online coach and that brings us to today this video includes four chapters
chapter one the truth about web design and marketing chapter 2
selecting the right website builder number three stop wasting money on marketing and
Number four get your website to actually work, and if you don't have time to stick with me through four chapters of content
it's about a 30-minute video then how about take a copy to go go ahead and click that button down there and
takes you a few seconds to fill out the simple form and
This video plus the pdf version of it will be delivered straight to your inbox
And you can watch it or read it on your own time alright
Let's keep going with chapter 1 the truth about web design marketing
why aren't websites living up to their potential if you think about it websites have two jobs they need to represent the brand and
They also need to work the web design industry takes care of job number one making beautiful websites that are unique and special
Web designers have the brand thing down
It's job number two where everything breaks web designers are not properly equipped or paid to get a website working
the best way to explain
This is to start by looking at how decisions are made while the websites being created the business owner says
Pricing should be on the first page the designer responds. I really think page two is better business owner
I don't like the messaging the designer stands our ground, but your customers will
Business owner I want the colors to be softer designer
but bright is in and
on and on and
If you've been to this before you could probably relate when I say the person with the loudest voice or most conviction wins
But most importantly all of these decisions are being made using assumptions and these are assumptions about what will convert visitors
Into leads and sales so in a lot of ways everybody's essentially guessing their way through it
So wait remind me. What's a conversion a?
Conversion is turning a website visitor into something more valuable for the business
It can be accomplished by getting someone to respond to a call to action or a CTA
Like filling out an email address form or a contact form signing up for a freemium product
Purchasing a product or even clicking through to an app store
Web sites with high conversion rates are those that are successful in getting visitors to respond to call to actions
Wire conversions important because website visitors are great and all but in order to revenue targets you want them to eventually buy from you right
So why so much guessing now?
I have nothing against making assumptions actually assumptions are very necessary in order to move a business forward
where
Where this falls down and where I have trouble with it is that these assumptions are being treated as fact it turns out?
There's good reasons for this the first one is that the majority of data that designers have access to is from focus groups and surveys
This is exactly how I started trying to bring data into my design process
I used many research tools and methods including tools like a YTM
Survey Monkey
Google survey Facebook and Amazon Mechanical Turk and
While there are certain tools that are very helpful like user testing
What web designers really need is traffic flowing into the website so they can see what's working and what isn't?
But marketers are the ones that drive traffic not web designers aha and that brings me to number two
Designers are hired to create the website, and that's it the budget shifts from design to marketing after the site launches and websites
Don't convert on the first try anymore
They just don't so design changes will be necessary after the site launches and guess who makes these changes either the marketer
Who?
Quote-unquote messes up the design or the designer who the business owner resents because they didn't budget for this work
Everyone's trying to do the right thing but long story short this whole system is not set up to get beautiful websites to work
Now out of everything I've mentioned
That's broken lack of traffic during the design phase is what I believe is the biggest root cause
It's also the main reason why the web design industry continues to use an outdated method for creating websites called the waterfall method
So what's the waterfall method? It's a software development term
Where all the planning happens upfront to define the whole project and it involves creating a long list of to do's as
Time goes on and the items are checked off the list the list will get smaller and smaller
as a project moves toward completion in this approach web designers start with beautiful designs
Write code to bring the designs to life and deliver a final website, which is expected to succeed no matter what?
Designers tend to use a lot of custom code because it gives them the ability to create exactly what they and the business owner want
This code locks in the beauty it also locks in many of the assumptions that were made along the way
So the finished product isn't flexible to change at a later date
Waterfall allows everyone to stick to a plan and the project can be completed on time and on budget
business owners find comfort in this approach
They want to know how their website will look how much it will cost and how long it will take
Waterfall makes the most sense on paper and provides a false sense of security
While this method is useful for many types of projects web design is not one of them because change
Is a must so why doesn't waterfall work for a web design?
Well the reality is that it takes many tests in order to get a website working
Not only does a marketer need to be adding call to actions moving copy
changing copy moving parts of the page around you know it's all about how do they get the visitors to flow through easier and
to get them to take the actions that they want them to take and
This is this requires a flexible canvas for them to be working on it requires change and none of that's being considered during waterfall
So a better more modern approach to web design
It's called the lean method or agile all right so the lean method what is this?
It's where you create a rough draft to get started collect data to learn
What is and isn't working, and then you improve the website over time?
Notice the icon the loop on top demonstrates that there's a feedback loop and that you're constantly working on the website to make improvements
The lean method or some variation of it is the development model that many great software teams use these days like Amazon Netflix
Facebook Google and believe it or not being Bill Gates favorite engineering team of all time
This is an engineering team I was on for eight of my 13 years at Microsoft
The lean method hasn't yet permeated the web design industry because that traffic that's required for that feedback loop
Doesn't exist until the marketer takes over so by the time that traffic starts flowing in the web designer has already exited
They've already finished their project and there's nobody there really to to take that traffic and that feedback and incorporate it into the design
So unfortunately for all these reasons the web design industry is using an outdated method for developing websites
And it simply doesn't work. Let's talk about the launch
After the websites complete typically there's a launch sending in a lot of new traffic with a press release look
This is a really exciting time
But for most business owners the high doesn't last long the lack of leads and sales that result from the launch is
Disorienting and they start to question everything that took how many months and how many thousands of dollars?
Now what many websites don't make it beyond launch because not only do they not work
But the marketer who's taken it over tells the business owner this website is faulty
There are typically two reasons why a marketer will encourage a business owner to throw out their faulty website and start over
The first is that as too much custom code, and that means that the marketer can't make the necessary changes
They need to make in order to get the website working or number two is at the website locks key functionality
The site could have been created using a website builder or a theme
That's not that's not marketing friendly or a combination of these two the marketing rat-race
Now let's say the faulty website continues to be used as is the case with many new businesses
This is when the marketing rat race begins
Business owners tend to bounce from marketer to marketer from Facebook to SEO to Google AdWords and back again
It's this never-ending cycle of searching for something anything that will work
And why wouldn't they keep searching every marketing article you read these days make sure to tell you how easy it is
So they try it they try everything and they don't give up
I'm so tired of writing checks, but I won't get any sales if I don't have any customers
And I won't get any customers if I don't do marketing this quotes from an entrepreneur who's been in the marketing rat race for three
Years, and this brings me back to the beginning so while marketing may seem inefficient and expensive at times
It's not the weak link websites are the bottom line
Web designers create the website, and then the marketers drive traffic to it
There's not much overlap between the two functions if any at all
I've come to the conclusion that nobody is to blame and also that nobody's empowered to fix the problem on their own
But the two people who can make the biggest difference are the business owner and the web designer
so I've written this for you to help you get through this wasteful maze together and create websites that work and
That brings me to the end of chapter one
There's still three more chapters if you don't have time to stick with me through this whole video
Why not get a copy to go so go ahead click that button in the bottom right hand corner
And you can get a video delivered straight to your inbox
You'll also get a PDF copy of the whole definitive guide to a website that works
And if you like to stick with me, let's go straight into Chapter two how to select the right website builder
now that you learn the truth about web design and marketing the next thing you need to do is throw out the notion of a
Perfect web, site really you should be thinking about a website as a living breathing organism
One that's gonna evolve
Over the life of your business and in order for that
That website to evolve you should also be thinking about all the number of people that are going to be working in that website for
for the life of your business
It's gonna be your web designer your marketer you you know other people that work on your business
There's so many people that are that could potentially be working in that website and so in order to bring this flexible website to life
We one of the most important decisions you can make right off the bat is picking the right website builder
So let's talk about that there are hundreds of builders out there, so research is necessary
But don't be fooled many website builders
Talk a good game, but there are very few that give the marketer the tools. They need to grow a business efficiently
Which website builders are great?
number one on my list is WordPress the most popular website builder
Expert marketers prefer working on WordPress because it gives them advanced features and tools
That they can use to get a website ranking in search engines and converting traffic into leads and sales
WordPress, which was originally developed as a blogging platform has 60% share of all the websites created using a website builder this will be your
Safest bet because just about anybody will be able to jump in and help you at any point your website needs it
number two on the list is Shopify
This is an e-commerce
first platform if you have an e-commerce website
This will likely be a better option to start with because it will make the shopping related features much easier to set up and run
It only has 1.5 percent market share so it's pretty small in comparison to WordPress
But Shopify is marketing friendly expert marketers have access to the tools. They need to get your site working
All right
So which website builders are not okay one of the biggest trends in the web design community is to build on Squarespace and sure
Squarespace is going to allow you to get a beautiful website up quickly
But this platform doesn't allow a marketer to do necessary SEO work in order to get your website to rank
Organically in the search results and get all that traffic flowing in
You may hear conflicting points of view because there's a lot of misleading information floating around
Designers say we're Pro Squarespace Squarespace has native analytics and it allows for google analytics
You can also do native things increase SEO that makes sense because that's what Squarespace advertises
This is another one of those things that look great on paper, but
If you're a marketer, and you've inherited a square say square space site
That's not ranking in search results you have a very different opinion
I advise my clients to leave Squarespace and go for WordPress at least there are more options to solve SEO issues with WordPress
Websites that are important for growing a business over the long term
Shouldn't be built using Squarespace at least until they fix some of those important SEO issues
The other website builder that I don't recommend is Wix
Wix is not marketing friendly at all yet, it's mostly about creating a beautiful website not actually getting a web site to work
Wix has similar SEO challenges as Squarespace
But the biggest issue is that it doesn't allow third-party tools to get the rich data flowing in to understand
What's working, and what isn't it's necessary to add some free software like Mouse slow
Or hot jar these are third-party tools that sites like Wix don't allow so while Wix may be trending up
It's not mature enough to support a growing business over the long term
Alright, so when our Squarespace and Wix ok because there are scenarios where I do recommend both of these platforms the first is if you
Need a temporary website for let's say you have a proof-of-concept business
And you're just trying to get your idea out there as fast as possible and show it around to people to get some feedback
by all means use Squarespace our Wix because those are gonna help you get that website up quickly the other time I
recommend Squarespace and Wix is
Related to this and it's about you know moving quickly so the faster you can move on the Internet
And you know make design changes and to get your website converting based on the data that you're seeing if you can move faster
with with Squarespace or Wix then by all means
Use those as as your website builder
Just know that as the business matures the website will eventually need to migrate to a more marketing friendly platform
one thing to keep in mind if you go down this path is to make sure the temporary website builder allows you to transfer the
Domain if the domains held hostage by the website builder
That's going to put you in a pretty tough bind
So to be safe consider using a temporary domain name to go with a temporary website
What about themes?
Businesses that can move the fastest have the competitive advantage on the flipside businesses that move slowly are going to be left in the dust
So what enables speed themes if the websites being created without a theme it means new?
Untested functionalities being added not only does this slow down design and increase cost it
Also makes it difficult for a marketer to make changes to the website to get it converting
Themes might make a website a little less unique
but I'll take speed and cost savings any day over uniqueness and not just any theme will do a
mature theme is better than a new theme I
always err on the side of choosing themes with lots of downloads because they have most of the bugs worked out by the time I
Use it at a minimum select a theme. That's already released a couple of versions
Remember we talked about making sure the websites a place for everyone to work designer business owner marketer find a theme
Which has a support package or an engaged community even if you're a wordpress expert someone else might want the extra support
All right now
let's talk about flexibility now that you know websites don't convert on the first try a
Flexible theme becomes important one that allows you to move elements around like the navigation
one that allows you to add features like a slider or to easily remove elements from the page like the form and
Guess which themes do this well themes that have tons of downloads because they typically cater to multiple different business types
So look for themes that are very popular
Again by doing this you'll be giving up on some uniqueness. We use the avada WordPress theme because it meets all of this criteria
It's one of the most popular themes with tons of downloads, and it adds a support package and engage community
Anytime my marketing teams stuck we can get help quickly, and we rarely have to hire a developer to write code
One way to select a theme is to search in theme forest and filter by popularity look for something near the top of the list
Not all WordPress or Shopify sites are created equal alright, so if the websites created
Using Shopify or a wordpress that's definitely a big step in the right direction
But that's not everything
Because if that site is filled with all sorts of custom code that kind of negates the whole purpose of these platforms and themes in
The first place instead of including tons of HTML PHP or JavaScript. It's best to use the drag-and-drop
Visual page builders that are already built into the themes like for example in WordPress
It would be using Fusion builder or visual composer in order to do the majority of the page designing
this is what a vadas Fusion builder looks like in WordPress alright, so designers if you're watching this or
Or you're a business owner, and you're trying to convince your designer to use one of these visual page composers then
Then this might be helpful to you because the designers mindset should be how do I create a website you know in a way that?
Multiple people can be working here over the life of the business right so
Even though it might be faster for you to write your own custom code and in order to make the website that much more beautiful
You might have to just like hold back a little bit
because you want to be a good team player and
the bottom line don't fall into the trap of
Building a perfect website full of custom code using a website builder that marketers can't work with in
today's world of website creation flexible fast and collaborative is the name of the game that brings us to the end of chapter 2
Feel free to take this with you to go to continue watching it on your own time
Or let's keep right on going with chapter 3 stop wasting money on marketing
So now you have a flexible website, and that's a huge milestone
Congratulations, so now you might be thinking I'm ready to sell sell sell so so well you might be but your website's not it's not
Ready for you to go all-in on marketing if you did you'd be paying to get visitors on a website
That's not ready to receive it you see your new website is jam-packed with something called friction
The number one cause of visitors not converting
Friction is anything that's getting in the way of turning your visitors into leads and sales
Or another way to think about it. Is that it's anything on your website causing problems and snags for a potential customer
It's little things that make your visitors think too hard. It's things like having a header
That's too bright and loud causing visitors to click on the tabs instead of scrolling down the homepage to read about your product
Or it could be a slow loading page causing you're frustrated visitors to leave your website too soon
After friction causes visitors to leave how many people are left to click your call to actions
Not many
The friction impact on the left is what my website looked like when my designer was finished
I loved it, and I knew it was full of friction
So I wanted to remove it before I send in a bunch of traffic
I did on the right you see my conversions went up two hundred and twenty percent
The design on the Left only got fifteen clicks per 100 visitors while the one on the right got 48 clicks per 100
With the first design on the left in order to get 48 clicks. I would have needed
320 visitors you can see that my website just became
220 percent more efficient making my marketing so much less expensive over the life of my business
So wait remind me how do you measure conversions?
Conversions are typically leads or sales and you measure them with a simple calculation called the conversion rate
To get this value you take the number of conversions and divide it by the total number of visitors for example
If you had 100 visitors this week on your website and one sale over the same period then you have a one percent conversion rate
What is a micro conversion a micro conversion is just like it sounds
It's a small part of a conversion
And it's Li is typically leading your visitors
towards a larger conversion right like a leader or sale so a smaller conversion a micro conversion can be a click it can be
Scrolling down the page pretty far it can be staying on your site a long time. It could be adding products to the shopping cart
Any of these positive signals that are leading your visitors towards something that's more valuable for your business
Those are called micro conversions in my conversion rate calculation above I use micro conversions as a numerator
So in the first design for every 100 visitors that came in I got 15 clicks on my call to actions in
My friction-free design for every 100 visitors that came in I got 48 clicks on my call to actions
Throughout all of my content
I tend to use the terms micro conversion and conversion interchangeably and
Obviously a conversion is more valuable than a micro conversion
But they both provide positive signals to tell me whether we're moving the needle in the right direction or not
removing friction versus getting a website working
Now just because I got more conversion by removing homepage friction that doesn't mean my websites working
there are multiple steps between getting a visitor to click and getting them to become a valuable lead or purchase my product and
There's friction involved all along the way
To get your website working you need to go step by step
removing friction on every important page and form after visitor clicks on a call to action
Are they completing that next step like filling out the contact form or purchasing? What's in their shopping cart when removing friction?
You'll want to focus on things like how many fields the contact form has are they all necessary or can you remove one?
What about the shopping cart our customers purchasing what they add to it, or is there something in the purchase process?
That's causing visitors to abandon their cart
This sounds like a lot of work
But stay tuned because in Chapter four you're going to learn about a mighty tool called Mouse flow that helps you find that friction
Very quickly and then you can get rid of it
All right, so all of this friction removal essentially boils down to making the experience simpler easier and more effective
With not only the layout and functionality of the website, but also the words and images that are used a good
UX designer
user experience designer
will help you think through all this during the design process and prevent a lot of friction from showing up on your site in the
first place
But the truth is no matter how great your designer
Every website has trouble spots that need taken care of and many times you have no idea you have friction until you see your visitors
experiencing problems with your own eyes
Fire-starting versus pouring gas
This whole process of removing friction focus your focuses your attention inward you'll be working on starting the fire
To get the fire started you first need your website to generate a lead or paying customer
How do you get just one customer to convert? Do you know how you did it? Can you do it again and again?
Now can you send in more traffic and expect the same results if yes?
Then you know the fire has been started and you can use marketing to pour gas on it
Sending in more and more traffic and growing your business in a predictable scalable way
So what if you already have your foot on the marketing gas and your website's not working?
well as painful as it might sound you might have to take your foot off the gas for a little bit and
Really, just focus inward remove all that friction from your website to get your website converting
And then you can put money into your marketing efforts again and really start to scale up
Plus once your websites working it becomes a numbers game
Send in X amount of users get Y in revenue
And your only limit is the size of your target audience and your marketers ability to bring them into your website
Measuring your marketing
Calculating customer acquisition costs or CAC
once you can track users all the way from marketing to
Conversion your website's working and you'll be able to measure how much it takes to acquire one customer
Which is your customer acquisition costs? How do you measure CAC?
You measure it with a simple calculation in which you take the total amount of money you spent on marketing
Divided by the number of customers you acquired over the same time period for example
If you spent 1,000 on marketing and got ten new paying customers your CAC is 100 dollars
That's 1,000 dollars divided by 10
the bottom line
web designers typically don't remove friction to do that it would require traffic and
it would require their contract to extend past the launch and require and include design iterations and
marketers don't focus inward
They either can't remove friction because of how the website was created
Or they're not rewarded to do it they just they're rewarded to create more
That's the trend right more and more and more more blog posts more social media posts more
Everything in the hopes that something's going to work, and it's going to draw that traffic in and magically convert
But if you think about it every time you create something new on your website a new blog posts a new form to fill out
You could be introducing more friction so while it might be difficult to take your foot off the marketing gas in the short term
It's the right approach for the long term because it's going to reduce your marketing spend and get your website to actually work for you
Don't have time to continue listening to chapter 4
Why don't you take a copy to go just click that button down in the bottom right all right?
You still with me here. We are at chapter 4 how to get your website working
We've already talked about a lot of new approaches to web design and marketing you've learned what you must know before creating a website
how to create a flexible website and how to stop wasting money on marketing now
It's time to talk about how to remove friction from the page of your website and to get your website actually work
and we'll do that by seeing what your visitors are doing on your website, and then fixing the problem areas and
Luckily, this is actually pretty easy with a mighty little tool called Belle flow
Watch your visitors in action with Mouse flow I call Mouse
Well domain brain most marketers rely on Google Analytics, and that's definitely a staple when it comes to analyzing websites
But Mouse flow is by far my favorite tool, and I tend to use it more than GA
With mouse so I can see what's going on on the website in a visual way. It gives me the ability to discover
What's working, or not working with my marketing efforts and most importantly it allows me to find all that troublesome friction
Mouseville has three key features visitor recordings heat map technology and click max
Visitor recordings when you add muscle to your website each user session is recorded
Imagine watching Mouse tracking videos of your site, and see how customers move through and experience it think of it as DVR for your website
Start watching the recordings and the friction will jump out and slap you in the face
You'll see pages taking too long to load you'll see clicks in areas are not expecting you'll see visitors go from page to page
Exposing patterns you're not expecting you'll also see visitors fill out forms
notice
Which fields they fill out and when they stop in a band in the form these recordings alone?
Will help you discover and fix a ton of friction on your site
Next up is heat map technology
Heat maps help you see how far down visitors scroll on each of your pages
So you can figure out what they see or don't see and discover where they may be dropping off your website
Maybe there's a certain sentence or image on your page. That's driving traffic away heat maps can help you discover that
On the left is the heat map of my website when it had friction and on the right is a heat map with friction removed
The colors represent how far down the page visitors scroll?
Warm colors indicate more people see that part of the page and cold colors represent a lower percentage of eyeballs
You can see in both images a lot of red at the top this indicates 100% of visitors saw the top of the page
Now notice as you go down the colors change to yellow and green then blue on the left
On my first homepage design 40 percent of visitors made it to the bottom whereas
73% of visitors on my friction-free design made it all the way to the bottom in 83 percent increase in scroll rate
Guess where my call to actions are on the friction free design at the bottom where 73 percent of the visitors see them?
there they've already read my story gotten to know me and now I'm asking them to commit to the next step and
forty eight percent of my visitors do
Now let's look at clique max a clique map in Moscow shows you how many people clicked which areas of each page?
It's an incredibly visual way to light up your call to actions. What are people clicking on or not clicking on
click maps can also show trouble spots
Maybe people think they should be able to click a word or an image that they can't
No other tool is going to give you this data. It's so powerful
Click maps are what I use to calculate my conversion rates before and after removing friction notice the red boxes
These are the call to actions and this report shows me how many people viewed the page?
And how many clicked on each important area calculating conversion rates can't get easier get mouse
Oh Mouse
Well super simple to set up
Just like Google Analytics it requires you to copy a small piece of JavaScript to your website
You can get this up and running in no time
So you'd probably realize that in order to see friction on your website you have to have traffic flowing in in the first place
Right yeah ok so let's talk about that in this new world you should be thinking about pre and post conversion marketing
So when you hire a marketer, and they get started instead of your marketer pouring gas on the fire right away
They should be thinking about sending in just enough traffic for you to light the fire in the first place
In the early days instead of running big marketing campaigns
They should do some tests collect some data learn and decide if it's something that should be scaled up later
They can do SEO right quality content and build backlinks
these are all long-term marketing tactics that can be start at any time if
Those efforts don't produce enough traffic for testing they can use Facebook ads to get some short bursts of targeted traffic
I find it to be the easiest and most inexpensive way to drive targeted traffic
And it's what I rely on for most of my friction testing
I also have two twitter accounts with a ton of followers at Jessica jokes has 25,000 followers and at on the grid now has
60,000 followers
These are great assets that I spent a year building up now
I can schedule a bunch of tweets and get that traffic flowing in with a day's notice
Your marketer may want to take a similar approach to social media in the beginning
It's about building large audiences, and then when your website's working and you know you can convert the traffic from those large audiences
That's when you start engaging those audiences and giving them juicy links to click on and to come on into your website
We've covered a lot so I thought it'd be helpful to summarize the steps
I take to remove friction and get my website working generating leads and sales
Number one build a flexible website that can be updated on the fly
number two bring a small amount of traffic into the site through social media and advertising campaigns
Number three gather data and figure out where your visitors are exiting your website number four make changes to your website based on the data
Number five once you've started to see serious conversions
It's time to pour gas on the fire invest more in successful campaigns and engage more through social outreach
Keep the conversions coming and continue to optimize your website as needed the bottom line
So I hope I've convinced you that there's another way to approach web design and marketing
From a web design perspective your first website the design. That's created
that's just the starting point right then you need to get in there and
Remove all that friction so think about it as a flexible place that needs to be molded and changed
Based on what your visitors are doing or not doing and then once you get your visitors converting
That's when it's time for marketing to pour gas on that fire and really scale up your marketing efforts so
If this has been helpful to you, and you'd like to keep a copy of this for your own
for your own needs to revisit later or get the PDF copy go ahead and click that button down there and
Enter your email address, and I'll send a copy straight to your inbox if you think somebody else would benefit from this information
Please share it on
Facebook and finally join me in my master class called for best practices to unleash your website's potential where I teach you all
Sorts of new material in order to get your website unlocked and growing your business like clockwork
So there's a link to that in the text area you can also get there
HTTP on the grid now.com slash free online workshop, and I hope you'll join me alright
thanks so much for sticking with me this far and
Participating and again. I'm Jess and I will talk to you soon. All right. Thanks. Bye
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