Hi there I'm Ben, I'm the managing director of Pearl Dental Software.
Our dental software is used by thousands of UK dental professionals all across the country.
I'm here at JDRM Coalville, a busy
Midlands practice to talk to you about why you should choose Pearl.
The core reason for the rewrite was to improve usability. As many of you know PearlPlus was
written over a number of years and there's been lots added -not always in
the best place. What we wanted to do was peel back the gums and take a look at the root.
We looked at the good the bad and the ugly, we kept the good, we removed the bad
and we improved on the ugly. Previously we were constrained, but now
with changes in technology we can take full advantage and offer cloud and
remote hosted versions. This will allow our users secure remote access from anywhere in the world.
That also gives us the ability to push out regular updates
which ensures our clients benefit from changes as we add them. The whole systems undergone radical change.
Don't worry the core functionality is still the same but it's easier to use particularly for our new users.
We focused on getting a shorter training period which would make it easier in the long run for practices
swapping onto Pearl from other practice management systems.
Our clients have already picked up the new user interface much quicker than Pearl Plus.
They've commented them how it's similar to other applications they're already familiar
with which makes it far easier to learn. The charting system has had a major
overhaul making it easier for clinicians and nurses. With the NHS's recent focus
on periodontal treatment we've improved Pearl's pereo charting to
reflect that. The clinical auditing is also a lot more flexible so notes
are tracked in a much more succinct way to give you that peace of mind.
There's loads of new changes that I think our users are going to love!
Historically we've worked with smaller independent practices and we didn't
particularly want that to change, but in the past we've had to say goodbye to
some of our clients as they've grown because our previous system wasn't
suitable for their new requirements. I'm happy to say that with our new system
we've still got smaller independent practices at the heart of it,
but as I mentioned earlier our new architecture will allow Pearl to scale up
and grow as to practise grows.
Pearl can now be accessed across sites and you can use in a corporate chain or a multi-site
practice a lot more efficiently. So we still love our independents, but Pearl is
now able to fulfill your needs as your practice grows. The thing to consider is
you're buying more than just software. You're buying into a business
partnership and it's important to ensure that's a good fit. We have to work
together so when things are good we're happy and you don't have to talk to us
all that often, but computer systems are complex things and issues can come up at any time.
You want to know you can call someone and get the answers you need to keep your business running.
With complex software such as dental systems we can't account for everything
Outside changes can influence the software, so if one of our clients has an issue we'll deal with it quickly and that's the most important thing.
So it almost goes without saying but make
sure you like the software, make sure you demo it before you commit to anything,
have a playground and see how it feels to use.
It's important that the software works with you and doesn't dictate the way you should work!
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