Auto news on Youtube Feb 1 2018

We compete with companies from all over the world so for us, being able to be

competitive is just vitally important. If we're not competitive we're not going to

sustain the brand. This system provided an opportunity for us to identify very

specific savings - a raft of them, that would otherwise be quite difficult to

get. Prior to Team Assurance we had multiple databases. We were using Excel

spreadsheets, Word documents, we have a quality management system - there's all

these different systems that we're now combining into one software package. It's

around safety, quality, productivity, employee engagement, morale - it captures

all those into one smart program.

Because we're using Team Assurance its freed up a lot of time for me to

do improvement projects and work on higher-level issues mainly because of

not writing emails anymore, people are actually running their own improvement

ideas and doing their own sort of admin side of it, so it's freed up a lot of

time for us.

I think with the staff when they see the actions or improvements they've raised and

have actually been completed and implemented, it gives them more drive to

keep coming up with more improvements and improving things along the lines. They

find it easy because the system so easy to use. They can see that if there is a

problem, it's good to bring it up to try and get it fixed - this will be there to

help them; not just myself, but to help all of us to get things done, to make

things easier, to make things flow more smoothly and to get the job done better.

Some of our goals have a cost-benefit target. We can clearly see how we're

tracking towards that target and I guess that's really important. It's important

for the factory to because they don't normally have that visual aspect of a

goal so if they can see where we started, where we need to get to and how we're

tracking towards that goal, that's gold for engagement I think.

It's very difficult in a paper sense to cascade very specific goals very

specific objectives so that they all add up to one meaningful outcome. This system

makes that quite automatic, makes life a lot easier for people to see what

they're achieving and understand what their role is in the bigger picture.

It used to be a certain group of people who would be running improvements throughout

the factory but now, with all the team leaders being trained, they're running

their own little projects within their departments but also, helping them further

down is the staff that work underneath - they've actually been raising

improvements and working through their projects too - so it's actually helping

everybody along the lines. Within a very short period of time we had the entire

factory using the software. For me personally I go home with a smile on my

face because I know we are improving the business and Team Assurance is helping

us do that.